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WHOLESALE (VENDOR) SCHEME POLICY

Commercial Terms

  1. To be registered in the Wholesale system, an INITIAL investment (first purchase) of 5,000 MXN in Mexico, or 300 USD internationally, must be made.

  2. The following BIMONTHLY maintenance investments (secondary purchases) should more or equal to 2,500 MXN in Mexico, or 150 USD internationally.
    *The bimonthly quantity is non-cumulative, although can be negotiated.

  3. If the bimonthly purchases aren’t made, the VENDOR (wholesale) status will be withdrawn from the Customer, being considered as “regular” client without the preferential prices. Although the Customer will have the option to keep obtaining our products through the retail channels.
    *To obtain the VENDOR (wholesale) status back, the Customer would have to order the equivalent of 5,000 MXN in Mexico, or 300 USD internationally, simulating a first wholesale purchase.

  4. All the purchasing orders are subject to a shipping process time of 48 to 72 hours.

Please read our Return & Refund Policy

Registration Process

  1. Please fill the VENDOR (wholesale) form on our website or send an email to mayoreo@estambreskarina.com.mx, indicating your complete name, telephone, address, location, and email.
  2. An executive will contact you to complete the data and confirm your user and password to login and start ordering on our website. Otherwise, you can make an order by any means of contact.
  3. Please remember to order your first purchase with the minimum commercial value.

Sales Channels

Once the registration is made, the purchase can be:

  • On-site (at our distribution center)

  • Remote (door to door or Pick-Up):
  1. Please check our online catalog.

  2. Order on the website by logging in with your authorized email; otherwise, order on WhatsApp, email, or telephone.

  3. Wait for the stock confirmation by our team members.

  4. Choose and specify your preferred delivery method (with extra cost).

  5. Make the payment according to the available options indicated by our team members.
    *Send the payment confirmation ticket to your executive or to cobranza@estambreskarina.com.mx
    *The payment should be made in the next 5 days.
  1. Get the shipping tracking number and receive your products.
    *The delivery will be made in the next 5 to 10 days after the payment confirmation, depending on your location within Mexico. For orders abroad, the delivery time can increase.

If you need a fiscal invoice (factura fiscal), please contact facturacion@estambreskarina.com.mx or call / send a Whatsapp to +52 222 607 5996.

  • Please have your complete fiscal information and indicate the order number in the subject.
  • After the payment, you’d have 5 days to ask for the fiscal invoice. Please do notice that it must be issued before the last working day of the payment month.
  • Fiscal invoices will not be issued for orders and payments made during past closed months.

Payment Methods

  • Cash deposit (Oxxo and other stablishments)
  • Bank transfer
  • Credit and Debit card
  • PayPal
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